Drive Through ATM Procedures

Please note that Banks are installing new “Drive-through” teller machines. Customers will be able to withdraw cash without leaving their vehicles. To enable customers to use this new facility the following procedures have been drawn up.

MALE PROCEDURE
* 1 Drive up to the cash machine.
* 2 Put down your car window.
* 3 Insert card into machine and enter PIN.
* 4 Enter amount of cash required and withdraw.
* 5 Retrieve card, cash and receipt.
* 6 Put window up.
* 7 Drive off.

FEMALE PROCEDURE
* 1 Drive up to cash machine.
* 2 Reverse back the required amount to align car window to machine.
* 3 Set parking Brake, Put the window down.
* 4 Find handbag, remove all contents onto passenger seat to locate card.
* 5 Turn the radio down.
* 6 Attempt to insert card into machine.
* 7 Attempt to insert card into machine.
* 8 Open car door to allow easier access to machine due to its excessive distance from the car.
* 9 Insert card.
* 10 Re-insert card the right side up
* 11 Dig through handbag to find diary with your PIN written on the inside back page.
* 12 Enter PIN.
* 13 Press cancel and re-enter correct PIN.
* 14 Enter amount of cash required.
* 15 Check make up in rear view mirror.
* 16 Retrieve cash and receipt.
* 17 Empty handbag again to locate wallet and place cash inside.
* 18 Place receipt in back of checkbook.
* 19 Re-check make-up again.
* 20 Drive forwards 2 feet.
* 21 Reverse back to cash machine.
* 22 Retrieve card.
* 23 Re-empty hand bag, locate card holder, and place card into the slot provided.
* 24 Give appropriate one-fingered hand signal to irate male drivers queuing behind.
* 25 Restart stalled engine and pull off.
* 26 Drive for 2 to 3 miles.
* 27 Release Parking Brake.